My horror story
Wednesday, December 10th, 2008Here is a copy of the complaint that Kate B sent in to the MD of the Western Cape department of SAA. Kate B received NO response…
14 Novemeber 2008
To Whom It May Concern:I would like to formally make two complaints, which I believe are unacceptable!!!
I have just spoken to a man name Alfred and although he was very helpful gave me 1000 excuses as to why SAA was not at fault. I was already aware of your policies, but still find your service UNACCEPTABLE and your customer service more than DESPICABLE. (more…)
