Last Booking with SAA ever
Wednesday, October 29th, 2008Last week I made my last booking with SAA.
Ref: Booking Reference : 2VN2N8
1st Call: 23 October 8:30am
I called to query a flight rate available on line for a one way ticket for my daughter to fly to PE from Cape Town on 11 December as an unaccompanied minor. The rate went from over R1 000 online to a R524 telephonic quotation when I called. So I asked to book the flight on the phone. The gentleman was very helpful and we secured the booking, but he was unable to take payment. He told me to call back in 2 hours. I thought this was weak, given that I am a paying customer – why should I call back? (more…)
