http://saasucks.com/complaints/saa-fails-to-refund-full-business-class-fare/ A site dedicated to the poor service of South African Airways. Mon, 06 Sep 2010 13:43:19 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://saasucks.com/complaints/saa-fails-to-refund-full-business-class-fare/comment-page-1/#comment-336 Lourens van Zyl Fri, 15 Jan 2010 16:04:55 +0000 http://saasucks.com/?p=224#comment-336 My SA Airlink flight(SA 8635HY) was cancelled on the 24th of December that left me stranded for Christmas and totally ruined my holiday. I paid +-R5000 for flight tickets to George. I bought the tickets end of November 2009. After numerous attemps to phone the refunds department I was directed back to SAA's refund department who told me that they can only refund me in 8 weeks!!!!! So my money sits in SAA's account gathering interest for 3 months yet they took the money out of my account in a matter of seconds. I have sent them my banking and credit card details. All they need to do is put the money back in my account. They ruined my Chrismas and holiday completely and thus far the beginning of my year is a consatnt battle and wait for their call center staff to answer the phone. Numerous e-mails were sent and all I want is my money back! My SA Airlink flight(SA 8635HY) was cancelled on the 24th of December that left me stranded for Christmas and totally ruined my holiday. I paid +-R5000 for flight tickets to George. I bought the tickets end of November 2009. After numerous attemps to phone the refunds department I was directed back to SAA’s refund department who told me that they can only refund me in 8 weeks!!!!! So my money sits in SAA’s account gathering interest for 3 months yet they took the money out of my account in a matter of seconds. I have sent them my banking and credit card details. All they need to do is put the money back in my account. They ruined my Chrismas and holiday completely and thus far the beginning of my year is a consatnt battle and wait for their call center staff to answer the phone. Numerous e-mails were sent and all I want is my money back!

]]> http://saasucks.com/complaints/saa-fails-to-refund-full-business-class-fare/comment-page-1/#comment-308 Veronica Schutte Tue, 29 Sep 2009 14:51:49 +0000 http://saasucks.com/?p=224#comment-308 PLEASE CAN YOU SEND ME THE CONTACT DETAILS FOR THE STAR ALLIANCE, PREFERABLY AN EMAIL ADDRESS PLEASE CAN YOU SEND ME THE CONTACT DETAILS FOR THE STAR ALLIANCE, PREFERABLY AN EMAIL ADDRESS

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