Comments for South African Airways Sucks http://saasucks.com A site dedicated to the poor service of South African Airways. Sun, 21 Feb 2010 02:51:57 +0000 http://wordpress.org/?v=2.9.2 hourly 1 Comment on Lost Baggage by Joshuoa http://saasucks.com/complaints/lost-baggage/comment-page-1/#comment-341 Joshuoa Sun, 21 Feb 2010 02:51:57 +0000 http://saasucks.com/?p=140#comment-341 My girlfriend boarded an SAA flight to Livingston and yes...she arrived without her baggage. She was told it will probably arrive the next day! I don't understand how this happens...I mean here's the logic: your bag is scanned at baggage handling and taken to the plane you're boarding. On your arrival, it is offloaded and taken to the collections area where you should be collecting it. How does it get lost? It's like going to the kitchen to fetch a glass of water and losing the glass on your way back to the living room! Unbelievable! My girlfriend boarded an SAA flight to Livingston and yes…she arrived without her baggage.

She was told it will probably arrive the next day!

I don’t understand how this happens…I mean here’s the logic:
your bag is scanned at baggage handling and taken to the plane you’re boarding.

On your arrival, it is offloaded and taken to the collections area where you should be collecting it.

How does it get lost?

It’s like going to the kitchen to fetch a glass of water and losing the glass on your way back to the living room! Unbelievable!

]]> Comment on The Voyager credit card, “cheap” fares, fuel surcharges ripoff by Jayne http://saasucks.com/complaints/the-voyager-credit-card-cheap-fares-fuel-surcharges-ripoff/comment-page-1/#comment-339 Jayne Fri, 22 Jan 2010 13:01:06 +0000 http://saasucks.com/?p=280#comment-339 I stumbled upon your website whilst looking up some info on the Voyager credit card. I'm so glad to read your comments on the free companion ticket as the terms and conditions of the offer are not advertised and like most other potential customers I was impressed with the offer until now. Thanks for sharing your experiences, its made me reconsider taking up their credit card offer and I think I'm gonna shop around a little more. I stumbled upon your website whilst looking up some info on the Voyager credit card. I’m so glad to read your comments on the free companion ticket as the terms and conditions of the offer are not advertised and like most other potential customers I was impressed with the offer until now. Thanks for sharing your experiences, its made me reconsider taking up their credit card offer and I think I’m gonna shop around a little more.

]]> Comment on About by How can social media marketing help your brand? | http://saasucks.com/about/comment-page-1/#comment-338 How can social media marketing help your brand? | Tue, 19 Jan 2010 10:30:54 +0000 http://saasucks.com/?page_id=2#comment-338 [...] negative. For instance on the first page of Google’s search results for “SAA” the blog “SAA Sucks” is listed. This of course is where Online Reputation Management (ORM) is all too important to [...] [...] negative. For instance on the first page of Google’s search results for “SAA” the blog “SAA Sucks” is listed. This of course is where Online Reputation Management (ORM) is all too important to [...]

]]> Comment on The Voyager credit card, “cheap” fares, fuel surcharges ripoff by Karen Hamer http://saasucks.com/complaints/the-voyager-credit-card-cheap-fares-fuel-surcharges-ripoff/comment-page-1/#comment-337 Karen Hamer Fri, 15 Jan 2010 19:32:26 +0000 http://saasucks.com/?p=280#comment-337 Hi Just to say we are sliver "voyager" members, and we have the CC to boot! I have never had such ludicrous prices offered to me as by SAA. I have just booked to the Manchester Business Class on Etihad, which has won every award going, and the cost R20250, the reason I did not book SAA was the cost R53000??? I also asked to book an economy ticket, and upgrade with my voyager miles, cost R27000??? How can a first class airline offer flights with the level of service, lie flat beds, etc etc etc, when SAA are not even full equipped with lie flat beds on all flights, and more than double the price!!! Oh sorry I forgot I have a stop of 2 hours in Abu Dhabi which I will have to have a massage free, oops and a shower, oh and my hair done ALL FREE!!! Come on SAA, we want to support you, but really where is the value add? Cancelling all my CC and stuff Voyager, anyone want 125000 useless miles?? Hi

Just to say we are sliver “voyager” members, and we have the CC to boot! I have never had such ludicrous prices offered to me as by SAA. I have just booked to the Manchester Business Class on Etihad, which has won every award going, and the cost R20250, the reason I did not book SAA was the cost R53000??? I also asked to book an economy ticket, and upgrade with my voyager miles, cost R27000??? How can a first class airline offer flights with the level of service, lie flat beds, etc etc etc, when SAA are not even full equipped with lie flat beds on all flights, and more than double the price!!! Oh sorry I forgot I have a stop of 2 hours in Abu Dhabi which I will have to have a massage free, oops and a shower, oh and my hair done ALL FREE!!!

Come on SAA, we want to support you, but really where is the value add?

Cancelling all my CC and stuff Voyager, anyone want 125000 useless miles??

]]> Comment on SAA fails to refund full Business Class fare by Lourens van Zyl http://saasucks.com/complaints/saa-fails-to-refund-full-business-class-fare/comment-page-1/#comment-336 Lourens van Zyl Fri, 15 Jan 2010 16:04:55 +0000 http://saasucks.com/?p=224#comment-336 My SA Airlink flight(SA 8635HY) was cancelled on the 24th of December that left me stranded for Christmas and totally ruined my holiday. I paid +-R5000 for flight tickets to George. I bought the tickets end of November 2009. After numerous attemps to phone the refunds department I was directed back to SAA's refund department who told me that they can only refund me in 8 weeks!!!!! So my money sits in SAA's account gathering interest for 3 months yet they took the money out of my account in a matter of seconds. I have sent them my banking and credit card details. All they need to do is put the money back in my account. They ruined my Chrismas and holiday completely and thus far the beginning of my year is a consatnt battle and wait for their call center staff to answer the phone. Numerous e-mails were sent and all I want is my money back! My SA Airlink flight(SA 8635HY) was cancelled on the 24th of December that left me stranded for Christmas and totally ruined my holiday. I paid +-R5000 for flight tickets to George. I bought the tickets end of November 2009. After numerous attemps to phone the refunds department I was directed back to SAA’s refund department who told me that they can only refund me in 8 weeks!!!!! So my money sits in SAA’s account gathering interest for 3 months yet they took the money out of my account in a matter of seconds. I have sent them my banking and credit card details. All they need to do is put the money back in my account. They ruined my Chrismas and holiday completely and thus far the beginning of my year is a consatnt battle and wait for their call center staff to answer the phone. Numerous e-mails were sent and all I want is my money back!

]]> Comment on SAA don’t suck, they are just kuck……… by saa rules! http://saasucks.com/complaints/saa-dont-suck-they-are-just-kuck/comment-page-1/#comment-335 saa rules! Sat, 09 Jan 2010 11:32:17 +0000 http://saasucks.com/?p=281#comment-335 u guys must be pissed u guys are the only people who care about that u guys must be pissed u guys are the only people who care about that

]]> Comment on SAA Sucks the BIG ONE! by saa rules! http://saasucks.com/complaints/saa-sucks-the-big-one/comment-page-1/#comment-334 saa rules! Sat, 09 Jan 2010 11:29:58 +0000 http://saasucks.com/?p=282#comment-334 and u honestly think they care? oh dear... 1 out of 1000000000000000000000000000000000000000000000000000000000000000000001 people left oh what a pity for u. thats ur own loss and u honestly think they care?
oh dear… 1 out of 1000000000000000000000000000000000000000000000000000000000000000000001 people left oh what a pity for u. thats ur own loss

]]> Comment on Authentication of payment for sponsored ticket by saa rules! http://saasucks.com/complaints/authentication-of-payment-for-sponsored-ticket/comment-page-1/#comment-333 saa rules! Sat, 09 Jan 2010 11:28:04 +0000 http://saasucks.com/?p=283#comment-333 shame...not my problem...not anyone elses... nst saas, but yours shame…not my problem…not anyone elses… nst saas, but yours

]]> Comment on Apology Letter from SAA by saa rules! http://saasucks.com/complaints/apology-letter-from-saa/comment-page-1/#comment-332 saa rules! Sat, 09 Jan 2010 11:26:46 +0000 http://saasucks.com/?p=284#comment-332 try locking it next time,u may not know what this means but its called "security"="lock your bag net time" sorry but thats ur own fault! try locking it next time,u may not know what this means but its called “security”=”lock your bag net time”
sorry but thats ur own fault!

]]> Comment on Overbooking by saa rules! http://saasucks.com/complaints/overbooking/comment-page-1/#comment-331 saa rules! Sat, 09 Jan 2010 11:24:33 +0000 http://saasucks.com/?p=286#comment-331 The answer is simple, u were pissed because u were drunk and than with all your sob stories than no one cares about ur gf left u The answer is simple, u were pissed because u were drunk and than with all your sob stories than no one cares about ur gf left u

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